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Timesact Made to Order

Made to Order sells products the merchant makes once the order comes in, with the extra production time built into the message. Backorder and Made to Order run on the Pre-order settings (when it shows, shipping, payment, stock and fulfillment), each with its own starting button, message, badge and cart label text.

Also called: make to order, built to order, production lead time.

How does Made to Order work in Timesact?

A new Made to Order starts with the button and badge text Made to Order, the message 'This item is custom-made. Please allow extra production time.' and a cart label asking the shopper to allow extra production time, and every text can be changed.
A Customer Experience runs one of Pre-order, Backorder or Made to Order at a time, and choosing another switches it and puts in that kind's default texts.
A new Customer Experience starts on 'Only when out of stock' under When Pre-order shows.
With 'Always, whatever the stock level', the Pre-order button replaces both Add to cart and Sold out, with an unlimited or merchant-set pre-order limit.
The shipping estimate shoppers see is As soon as possible, an Exact date, a set time from checkout (days, weeks or months), or a time range from checkout such as 4 to 6 weeks.
Backorder and Made to Order orders are handled like pre-orders: they get the Shopify order tag Pre-order, and Partial Pre-order when the order has other lines.

How do I set up Made to Order in Timesact?

Setup starts by enabling the Timesact app embed (Theme App Extension) in the Shopify theme editor and saving the theme; the app embed is switched on per theme.
Made to Order is added to a Customer Experience in Experiences with Add functionality, under Purchase.
The merchant then attaches the Customer Experience to products and variants from Products, where each variant's schedule and pre-order quantity are set.

Frequently asked questions

What is the difference between Made to Order and Pre-order in Timesact?

Pre-order sells products before they launch: customers buy now and the merchant ships when the stock arrives. Made to Order sells products the merchant makes once the order comes in, with the extra production time built into the message.

Can Timesact tell shoppers how long production takes?

Yes. The shipping estimate shoppers see is As soon as possible, an Exact date, a set time from checkout (days, weeks or months), or a time range from checkout such as 4 to 6 weeks. A new Made to Order starts with the button and badge text Made to Order, the message 'This item is custom-made. Please allow extra production time.' and a cart label asking the shopper to allow extra production time, and every text can be changed.

Can a Timesact made-to-order product take a deposit?

Yes. In the recommended 'Use Shopify purchase option' mode Timesact creates the pre-order as a Shopify purchase option, which carries split payments, scheduled charges and the pre-order discount. Split payments, deposits, 0-down pre-orders and the pre-order discount work on every plan, Free included.

How are Timesact Made to Order orders tagged in Shopify?

Backorder and Made to Order orders are handled like pre-orders: they get the Shopify order tag Pre-order, and Partial Pre-order when the order has other lines.