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Install and set up Timesact

Timesact installs from the Shopify App Store and is set up inside the app, without editing theme code. The Dashboard's Setup guide walks through enabling Timesact in the theme, personalizing a Customer Experience and adding products, with plan usage alerts as an optional last step.

How do I install Timesact and turn it on in my theme?

  • Customer Experiences show on the storefront once the Timesact app embed is turned on in the Shopify theme editor and the theme is saved, and the embed is switched on theme by theme.
  • The Dashboard shows whether the Timesact app embed is Enabled or Not enabled in the theme, with an Enable app embed button and a Verify step button that checks it again.
  • Because the app embed is switched on per theme, Timesact can be turned on in an unpublished theme and previewed there while the published theme stays as it is.

How do I set up my first Timesact Customer Experience?

  • Every Timesact functionality is set up in a reusable Customer Experience template under Experiences, and one template can be assigned to as many products as the merchant likes.
  • A template is created with Create Customer Experience in the Experiences tab and can be duplicated, so a new template can start from an existing one's settings.
  • Each Customer Experience template has an Admin side (Functionality settings, Markets & locations, Notifications, Tag automation) and a Storefront side (Product page, Collection page, Cart page and Translations, plus POS on Back in Stock templates).

How does Timesact fit into my theme?

  • Timesact places itself on Shopify themes on its own; the selectors are there for developers and agencies fitting a custom theme, and Reset to defaults puts them back.
  • Every button, badge and message Timesact shows on the storefront carries a 'timesact' identifier in the page, which tells its elements apart from the theme's or another app's.

Where can I get help setting up Timesact?

  • The Dashboard links to a free setup call, live chat, the Help Center and video tutorials.
  • A free setup call is booked from the Dashboard with Book a free setup call.
  • Support is available by email, live chat, phone and video call on every plan.

Which store settings does Timesact use?

Where: Billing & Account > Store settings

Setting What it does Plan
Store name Basic details about your Shopify store. Every plan
Shopify domain Every plan
Email Your store's main contact email Every plan
Phone Store contact phone number Every plan
Time zone The time zone used for scheduling and dates Every plan

Frequently asked questions

Do I need to edit my theme code to use Timesact?

No. Timesact installs from the Shopify App Store and is set up inside the app, without editing theme code.

Can I preview Timesact on an unpublished theme before going live?

Yes. Because the app embed is switched on per theme, Timesact can be turned on in an unpublished theme and previewed there while the published theme stays as it is. Continue selling when out of stock is a Shopify setting on the variant, shared by every theme, so while a draft theme is previewed, a variant set to pre-order only when out of stock can already be pre-ordered on the published theme.

How do I tell whether a button on my store comes from Timesact?

Every button, badge and message Timesact shows on the storefront carries a 'timesact' identifier in the page, which tells its elements apart from the theme's or another app's.

Is the Timesact setup call free?

Yes. A free setup call is booked from the Dashboard with Book a free setup call.

Step-by-step guides

Install the app or book a free setup call.

Last checked against the app on 5 November 2026.