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Timesact Back in Stock
Timesact's Back in Stock lets shoppers sign up to be notified when an out-of-stock item becomes available again. Nothing is sent at sign-up time; the restock email goes out on its own once the variant is back in stock to the threshold set in the template. Email sign-ups and email sends are unlimited on every plan, including Free.
Also called: restock alert, restock notification, stock alert, out-of-stock notification, sold-out notification, back-in-stock email.
How does Back in Stock work in Timesact?
- A template carries one of Back in Stock, Notify Me or Waitlist, chosen in Functionality with Add functionality, and the choice sets the name shown in the app and loads that functionality's default storefront wording.
- On a Back in Stock template the sign-up button reads Notify when available and the badge reads Notify Me until the merchant changes them.
- On a Back in Stock template the sign-up button replaces Sold out when the variant is out of stock in Shopify, under the When Back in Stock shows setting.
- The Notify Me form on the product page collects the shopper's email address.
- An optional minimum units threshold, 1 unless the merchant changes it, holds the alerts until Shopify shows at least that many units, so with 10 set the alerts go out at 10 or more and at 9 nothing is sent; with specific inventory locations chosen on PRO, only those locations' stock counts.
- A sign-up moves from Pending (waiting for the restock) to Sent (handed to the email provider, or to Klaviyo, Shopify Flow or the SMS provider), and Timesact's own emails then show Delivered once the mailbox accepts them.
How do you set up Back in Stock in Timesact?
- Back in Stock is added as a functionality inside a reusable customer experience template, from the Functionality tab with Add functionality.
- The template is assigned to products from the Products page and applies per variant, and sign-ups are stored per variant.
- Customer Experiences show on the storefront once the Timesact app embed is turned on in the theme editor (the dashboard button reads Enable app embed) and the theme is saved.
- The sign-up form shows once the variant is out of stock in Shopify; while it still has stock, the functionality waits On standby with the button hidden.
- Back in Stock and Pre-order can run on the same product, in one template or two, and the two buttons stack one under the other on the storefront.
Can Timesact turn on Back in Stock across the whole store?
- On the PRO plan, "Enable across your store" shows the Notify Me button on every out-of-stock product automatically, with no products added one by one.
- With Enable across your store on, products don't need to be added in Products for the Notify Me button to show.
- Tag automation paired with Shopify Flow adds a product to Back in Stock automatically as soon as it goes out of stock, for merchants who pick the products themselves rather than use the storewide switch.
What do shoppers see on a Timesact Back in Stock product?
- Alongside the form, a template can show a Back in Stock message, a badge on the product image and a countdown timer on the product page.
- The Notify Me sign-up form can also appear on the collection page, with its own button text, message and badge settings.
How does Timesact report Back in Stock sign-ups and sales?
- The sign-up list lives in the app under Analytics, in the Notify Me, Back in Stock and Waitlist section's Subscribers & email performance report, and can be exported to CSV.
- Subscribers & email performance charts the notification emails sent, delivered, opened and clicked over the selected period, with the total subscribers, above the sign-up list.
- Sales from notifications shows the daily orders, items and revenue from customers who opened a Timesact back-in-stock email and bought that variant within 30 days of it being sent, and lists each product bought with its order, order date, quantity and price, the customer's email, and when they subscribed and were notified.
- Top Notify Me products shows which products received the most Notify Me requests over the selected period, for planning restocks and reading customer demand.
- An order with a variant the shopper bought within 30 days of being sent its back-in-stock email, which they opened, gets the Shopify order tag "Back In Stock campaign".
- On CORE each report covers up to 30 days at a time, and on PRO the date range has no limit.
How do you pause or remove Back in Stock in Timesact?
Remove under Functionality switches Back in Stock off while the product and its template stay in place; sign-ups collected so far stay in the list as Pending and go out at a restock once it is added back, or straight away with Send notifications.
Which settings control Back in Stock in Timesact?
Where: Experiences > your template > Admin > Functionality settings > Back in Stock
| Setting | What it does | Plan |
|---|---|---|
| When Back in Stock shows | Choose when shoppers can sign up for back-in-stock alerts, based on the stock you have in Shopify.
|
Every plan |
| Quantity threshold | Only send alerts once you have at least this many units back in Shopify.
|
Every plan |
| Enable across your store | PRO |
Where: Experiences > your template > Storefront > Product page
| Setting | What it does | Plan |
|---|---|---|
| Back in Stock button text | Every plan | |
| Notify Me form | The Notify Me signup form shoppers fill in on the product page. | Every plan |
| Back in Stock message | The message shoppers read on the product page, and where it appears.
|
Every plan |
| Back in Stock badge | The badge shown on the product image, and how it looks.
|
Every plan |
Where: Experiences > your template > Storefront > Collection page
| Setting | What it does | Plan |
|---|---|---|
| Back in Stock button text | Every plan | |
| Notify Me form | The Notify Me signup form shoppers fill in on the collection page. | Every plan |
| Back in Stock message | The message shoppers read on the collection page, and where it appears. | Every plan |
| Back in Stock badge | The badge shown on the product image, and how it looks. | Every plan |
Frequently asked questions
Should I choose Back in Stock, Notify Me or Waitlist in Timesact?
A template carries one of Back in Stock, Notify Me or Waitlist, chosen in Functionality with Add functionality, and the choice sets the name shown in the app and loads that functionality's default storefront wording. On a Back in Stock template the sign-up button reads Notify when available and the badge reads Notify Me until the merchant changes them. On a Notify Me template the Notify Me button replaces Sold out when the variant is out of stock in Shopify, and the button and the badge read Notify Me until the merchant changes them. On a Waitlist template the Join Waitlist button replaces Sold out when the variant is out of stock in Shopify, and the badge reads Waitlist, until the merchant changes them.
Can I show Timesact Back in Stock and Pre-order on the same product?
Yes. Back in Stock and Pre-order can run on the same product, in one template or two, and the two buttons stack one under the other on the storefront.
Can Timesact turn on Back in Stock for every out-of-stock product automatically?
Yes. On the PRO plan, "Enable across your store" shows the Notify Me button on every out-of-stock product automatically, with no products added one by one. Tag automation paired with Shopify Flow adds a product to Back in Stock automatically as soon as it goes out of stock, for merchants who pick the products themselves rather than use the storewide switch.
Can the Timesact sign-up button show on a product that still has stock?
No. The sign-up form shows once the variant is out of stock in Shopify; while it still has stock, the functionality waits On standby with the button hidden.
When do Timesact back-in-stock subscribers get their email?
Nothing is sent at sign-up time; the restock email goes out on its own once the variant is back in stock to the threshold set in the template. An optional minimum units threshold, 1 unless the merchant changes it, holds the alerts until Shopify shows at least that many units, so with 10 set the alerts go out at 10 or more and at 9 nothing is sent; with specific inventory locations chosen on PRO, only those locations' stock counts.
Is there a cap on Timesact back-in-stock sign-ups or emails?
No. Email sign-ups and email sends are unlimited on every plan, including Free.
Can I A/B test Pre-order against Notify Me on one product with Timesact?
No. Timesact does not split shoppers at random between Pre-order and Notify Me on one variant; what a variant shows is set by its templates.
Can Timesact alert me when a customer signs up?
Yes. Merchant alerts on new back-in-stock sign-ups are set per report in Analytics, delivered by email or Slack as an instant alert or a daily or weekly digest, and need the add-on.
How do I delete a Timesact Back in Stock template that still has sign-ups?
A customer experience with back-in-stock sign-ups still waiting on it can be deleted once those sign-ups are deleted. Sign-ups can be deleted one at a time or in bulk; a deleted sign-up gets no restock notification for that variant, and the customer can sign up again from the storefront.
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Last checked against the app on 5 November 2026.