Help center
Step-by-step guides for setting up and running Timesact, grouped by topic. Each one opens on help.timesact.com.
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Getting started
Features
- Pre-OrderSwap Add to Cart for a Pre-order button and set when customers pay and when orders ship.
- Back in StockShoppers leave their email on a sold-out product and hear from you when it's back.
- Coming SoonShow a Coming Soon button, with an optional badge or countdown, before a product launches.
- Low StockShow a low-stock message once a variant drops to a number you set. It stays buyable.
Notifications
- Notifications OverviewEvery message Timesact sends, the three channels, and where to set each one up.
- Add Newsletter Sign-ups to Your Customer ListTurn Notify Me sign-ups who tick the newsletter box into Shopify customers, with Flow.
- Notifications - Built inEdit the emails Timesact sends for you, and send them from your own domain.
- Back in Stock SMS Notification Pricing by CountryWhat a back-in-stock text costs per message, country by country.
- Notifications - Shopify FlowBuild your own back-in-stock automations on Timesact's triggers in Shopify Flow.
- Notifications - KlaviyoConnect Klaviyo and send pre-order and back-in-stock events to your own flows.
Markets, locations and translations
Pre-order settings
- Billing and Split paymentsFull payment at checkout or a split payment, and the payment methods that carry a pre-order.
- How Pre-Orders WorkHow a pre-order runs: when it shows, how customers pay, when it ships and how stock moves.
- When Pre-order showsThe three modes that decide, per variant, when the Pre-order button shows.
- Shipping datesThe four ways to set a shipping date, and what the date does to the order.
- Inventory and FulfillmentWhen a pre-order reduces your stock, and how you fulfill it once stock arrives.
- Pre-Order LimitCap how many pre-orders each variant takes, so you sell what you can deliver.
Managing pre-orders in Shopify
- Remove from On HoldRelease the fulfillment hold in Shopify when a pre-order is ready to ship.
- Shipping Profiles and LocationsGive pre-order items their own shipping rates with Shopify shipping profiles.
- Shopify Order TagsThe Pre-order and Partial Pre-order tags, and a saved Shopify view of just your pre-orders.
- Capture Split payment EarlyCollect a split payment's balance before its due date, from the order in Shopify.
- Modify Charge DateMove a balance's charge date earlier or later in the order's payment terms.
- The add-on, Alerts and SlackWhat the add-on includes: Hide Sold Out, and store alerts to you by email and Slack.
- Tag automationAdd products to a template automatically with a Shopify product tag.
- Hide Sold OutHide a product once every variant sells out, and show it again when stock returns.
Testing and analytics
List updated 20 Oct 2026. The full help center, with older guides too, is at help.timesact.com.