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How to choose the right Timesact plan

How to choose the right Timesact plan

Choosing the right pricing plan shouldn't feel complicated. This guide clarifies the Timesact pricing plans and helps you determine which one fits your business.

This guide breaks down every Timesact plan, explains who each plan is for, and helps you choose the option that fits your store today without overpaying.

Why Timesact Has Multiple Pricing Models

Timesact is designed for merchants at different growth stages, with three pricing models:

  • A Free plan: for testing and early traction
  • Flexible usage-based plans: for growing stores
  • Fixed unlimited plans: a limited-time offer, priced by your Shopify plan

Each model has different advantages depending on your order volume and workflow. Paid plans also come in two levels, CORE and PRO, covered further down.

Overview of Timesact Pricing Plans

1. Free Plan: For Testing and Early Stores

Price: $0/month

Ideal for: New stores, pilots, or testing Timesact before scaling

What you get:

  • 20 orders a month, on as many products as you like. The count resets on the 1st of each month.
  • Unlimited email sign-ups and email sends for Back in Stock and Notify Me
  • Klaviyo and a custom sending domain
  • Unlimited Coming Soon and Low Stock products
  • Badges, translations and the mixed cart alert
  • Split payments, deposits and 0-down pre-orders, pre-order limits and discounts
  • Hold order, CSV upload and pre-orders by product tag
  • Email, chat, phone and video call support
  • Timesact branding on the Notify Me form and emails

Why choose this plan?

If you're just starting or want to validate presales and restock alerts before committing, the Free plan runs real pre-orders and back-in-stock alerts on your store.

2. Flexible Plans: Pay Only for What You Use

Price: CORE Flex from $5/month · PRO Flex from $7/month

Ideal for: Growing stores with fluctuating demand

CORE Flex includes everything in Free, plus:

  • 10 extra orders a month on the entry tier, on top of the free 20. Larger tiers are in the app.
  • SMS back-in-stock alerts, billed per message from $0.02 (US numbers)
  • Analytics with 30 days of history
  • No Timesact branding

Orders above your tier are billed at $0.20 each on CORE Flex and $0.30 each on PRO Flex, so your pre-orders keep running through a busy month. PRO Flex starts at $7/month for 10 orders a month.

Why choose this plan?

This is a usage-based pricing model, meaning you only pay as your store grows. It suits stores whose volume varies month to month and that want full control over costs.

3. Fixed Plan (Limited Offer): Unlimited Orders, Predictable Pricing

Price:

  • From $23/month on Basic Shopify, or $204/year (about $17/month)
  • The price follows your Shopify plan, so Grow, Advanced and Plus stores pay more. The app shows your price under Billing & Account.

Includes:

  • Unlimited presales on CORE, with a PRO version in the app
  • No order cap and no overage charges: every qualifying order is covered
  • No transaction fees

Why choose this plan?

If you value predictable costs, run high-volume presales, or manage multiple launches, Fixed pricing takes usage out of the picture. It's offered for a limited time.

CORE or PRO?

CORE covers pre-orders, back-in-stock alerts, split payments, limits, discounts and Klaviyo. PRO adds:

  • Markets & locations: a different pre-order setup per Shopify market, or a pre-order driven by one location's stock
  • Store-wide automatic Back in Stock and Low Stock, so every product that sells out gets a Notify Me sign-up
  • Charge on fulfillment for pre-orders: take the payment when you fulfill the order
  • Unlimited Analytics history (CORE keeps 30 days)

Hide Sold Out products and merchant alerts by email and Slack come with a separate monthly Add-on, which works with any plan, including Free.

Free vs Flexible Pricing: Which Is Better?

Choose Free If:

  • You're just starting out
  • You want to try Timesact before scaling
  • Your order volume is low

Choose Flexible If:

  • Your order volume fluctuates
  • You're scaling gradually
  • Your store is growing quickly
  • You prefer paying only for what you use

How to Decide in 30 Seconds

Ask yourself:

  1. Are you just starting or testing? Start on Free.
  2. Do your orders vary month to month? Pick a Flexible tier.
  3. Do you want unlimited orders at a fixed monthly price? Look at Fixed (limited-time offer).
  4. Do you sell in several markets, or want store-wide automation or charge on fulfillment? Choose PRO.

Still unsure? Book a free setup call and we'll help you pick a plan, or install the app and start on Free.

FAQs

Which Timesact plan suits new or small Shopify stores?

The Free plan. It gives you 20 orders a month at no cost, with unlimited back-in-stock sign-ups and emails and unlimited Coming Soon and Low Stock products. The order count resets on the 1st of each month, which makes it a good way to try Timesact and validate demand.

What's the difference between the Free and Flexible Timesact plans?

The Free plan includes 20 orders a month at $0. A Flexible plan gives you a monthly order allowance you choose: CORE Flex starts at $5/month for 10 extra orders on top of the free 20, removes the Timesact branding and adds back-in-stock alerts by SMS. Orders above your tier are billed at $0.20 each on CORE Flex.

How is the Fixed unlimited Timesact plan priced?

Fixed plans are offered as a limited-time deal. The price depends on your Shopify plan, from $23/month on Basic Shopify, and the app shows your price under Billing & Account.

Does Timesact charge transaction fees or hidden costs?

No. Timesact takes no commission and charges no transaction fee on any plan. Billing runs through Shopify, and usage plans count orders, not items: one order counts once, however many Timesact products it contains. SMS is billed per message only if you use it.

Can I switch between Free and Flexible plans?

Yes. You can move between Free, Flexible tiers and Fixed from Billing & Account in the app, so your plan can follow your order volume. Orders already used that month still count toward the new plan's allowance.

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