Yes. You must have a Shopify Store and install our App.
For now, Timesact is only available in the US, UK, Canada and Australia. The reason is that we only speak English and would have a hard time with offering customer support in other languages. It would not be fair to you.
Short answer is no, but we can translate emails with Google Translate. If that works for you then the answer is yes.
Not at the moment.
Since you are paying Shopify, not us we have no control over refunds. Based on your resolution with Shopify they can offer you store credit to pay for other services and we just don’t get paid.
No. We do not do custom apps or store development.
YES! Please reach out any way you feel comfortable, email, our contact form, chat, Facebook or Twitter. If we like it we will build it ASAP and reward YOU.