Experiences/Backorder
Backorder

Keep selling when a variant hits zero.

Don't lose the sale to a sold-out message. Backorder lets customers keep buying when you're out of stock, and ships their order the moment you restock.

Everyday Merino BeanieBackorder
Everyday Merino Beanie
$38.00

Backordered — order now, ships the week of 9 Nov when stock lands.

See the flow ↓
Decided per
Variant
Shows when
Stock reaches 0
Payment
Full amount, or a deposit
Fulfilment
Deferred until you ship
Cart label
Editable, shown on the line item
Order tags
Pre-order
The customer flow

From product page to checkout — every step.

Here's exactly what a shopper sees — a real product page on our demo store, running this experience.

meridian-co.myshopify.com / products / everyday-merino-beanie Open ↗

This is a real product page on our demo store, running this experience — the badge, the button, the message and the payment terms are read live from the Timesact configuration behind it. Scroll it, add to cart, and open the cart. Open it full-size ↗

See the annotated walkthrough
yourstore.com / products / backorder
Everyday Merino BeanieBackorder
Badge
Everyday Merino Beanie
$38.00
Message
Backordered — order now, ships the week of 9 Nov when stock lands.
Backorder button
Everyday Merino Beanie$38.00
Plan: Backorder · ships w/c 9 Nov Pre-order terms
BackorderCart label
Subtotal$38.00
Everyday Merino Beanie
Backorder · ships w/c 9 Nov Pre-order terms
$38.00
Pre-order option
Total due today$38.00
Ships w/c 9 Nov — tagged Backorder in your orders

This is where Shopify's secure checkout takes over — payment happens natively. It's disabled here because this is a demo.

Timesact marks each element the app adds. Start over ↺

What you can do

Backorder, in detail.

Kicks in at zero

The moment a variant runs out, backorder keeps it buyable — and steps aside automatically when you restock.

Per-variant

One size can be on backorder while the rest ship from stock, each with its own unit limit.

Full payment or a deposit

Charge in full at checkout, or take a deposit with the balance collected on a later date.

Orders tagged automatically

Backorder orders are tagged so you can fulfil them cleanly the moment stock lands.

No code, native to your theme

The button and message render in your theme automatically, with the Shopify setup handled for you.

Setup

Live in four steps.

Here's how you set it up. Prefer a hand? Our team will do it with you on a free call.

1

Enable the App Embed

Switch on the Timesact App Embed in your theme — that's the one activation step.

Backorder
Assign
2

Choose the product

Add a product or a single variant from the Products tab and assign it this experience.

FullDeposit
3

Set the restock date & payment

Set the ships-when-restocked message and how customers pay — in full, or a deposit now with the balance later.

Backorder
Live on your store
4

Publish

It goes live on your theme, styled to match. Preview the customer experience anytime.

Where it fits

One step in the whole lifecycle.

Every experience lives in the same app and hands off to the next as your stock changes. See the whole lifecycle →

Questions

Backorder, answered.

How is backorder different from pre-order?
They share the same engine. Pre-order suits an upcoming launch; backorder is for an existing product that's temporarily out of stock and will be restocked.
When does backorder turn on?
Automatically when the variant hits zero — and it switches back off on its own when you add inventory.
Can I take a deposit on a backorder?
Yes. Charge in full, or take a deposit now with Shopify collecting the balance on a date you set.
Will I know which orders are backorders?
Yes — they're tagged automatically so you can filter and fulfil them the moment stock arrives.

Ready to capture demand before stock arrives?

Install free and try a small setup first — or let our team do it with you.