Partial Payments and Legacy Workflow
In the new workflow, partial payments/deferred payments are enabled, but you will be limited to two payment options for pre-order items: Shopify Payments and Paypal Express.
You can check if you are in the new workflow by verifying whether you have the option to edit your existing Selling Plan in SETTINGS > SELLING PLANS.
If you require other payment arrangements, such as local payment channels, consider reaching out to support@timesact.com to request migration to the Legacy workflow. Keep in mind that partial payments are not enabled in the legacy workflow.
In the legacy workflow, all Shopify approved payment channels are accepted, but you will not be able to use partial payments.
Once the order is processed, the fulfillment status is always set to unfulfilled, no matter the shipping date set (No Date, Date, Period, Interval).
How to Determine if I am in the Legacy Workflow.
The Selling Plan works differently in the legacy workflow. For starters, you will not be able to edit existing Selling Plans, but you can still create unlimited Selling Plans.
If you wish to use the partial payment feature, please contact support@timesact.com to discuss migrating to the new workflow. Be aware that one trade-off of transitioning to the new workflow is that you’ll be limited to two payment channels for pre-order items, namely Shopify Payments and Paypal Express.
FAQ
- If I decide to migrate the new workflow and later find that it’s not the perfect fit for my store, can I switch back to the legacy workflow, and vice versa?
At Timesact, we’re dedicated to making sure your setup perfectly aligns with your vision. If you find that the workflow isn’t an ideal fit for your store’s unique requirements, know that you can contact support@timesact.com to request to migrate back to your previous workflow.